TomTom MyDrive Connect for Mac
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TomTom MyDrive Connect 4.4.0.5040 for Mac
TomTom MyDrive Connect Latest Update
TomTom MyDrive Connect Features:
Update your TomTom device with MyDrive Connect
get link to Tom Tom below and get started
Manage all your TomTom device updates with MyDrive Connect on a Mac or PC
Download free and use MyDrive Connect to manage your content and services, getting the latest maps and software updates along with reminders to renew your services. Frequent updates keep your navigation system and maps up to date with changes on the road network. Connect your device regularly to ensure you’re always driving with the latest navigation info at hand.
Get more from MyDrive Connect
Is your device not supported? Please see here.
Keep your device up to date
See all available updates on your device overview page, and easily download with a single click.
Manage your content
Control all your updates and services, such as Maps and Speed Cameras, all in one place.
Access support material
Easy access to user manuals and support material for your device.
Updating your device using MyDrive Connect
This article is about navigation devices that still use MyDrive Connect to update, change or install new maps.
For newer devices using Wi-Fi®, click here: Updating your device using Wi-Fi .
1. Make sure you have MyDrive Connect installed on your computer.
2. Connect your device to your computer and start MyDrive Connect.
3. Log in with your TomTom account if prompted, and wait until your device is turned on.
Once your device is connected, MyDrive Connect checks for updates and syncs any changes from your device.
4. Click View Updates to manage your content.
Note : If a software update is available, you need to install this first. It is already selected at the top of the list, so just click Update Selected to install it.
5. To download and install updates select them from the list, then click Update Selected.
Update selected
The update(s) are first downloaded to your computer. They are then transferred to your navigation device. Finally they are installed on your device.
Make sure you don’t disconnect your navigation device from the computer until both the device and MyDrive Connect show that the update has been completed.
TomTom MyDrive Connect Info:
Managing Content
You can also add, delete or change the maps you have installed on your navigation device using the My Content tab.
When you scroll down to My Maps, you see the maps that are installed on as well as available for your device. Click on a map image to see more details.
Change - Install a map with different coverage to get a smaller or larger version. Some maps allow you to select versions with different country coverage so you can install a smaller map that still suits your needs.
Uninstall - Delete the selected map. If you have several maps installed you can delete maps to free up space, but you always need to have at least one map installed on your device.
Install - Add a new map for use on your navigation device. The section My Maps shows all the maps that were included with your device and that you have purchased for it, so you can freely install or swap these around.
MyDrive Connect and macOS 10.12 (Sierra) and 10.13 (High Sierra)
If you have upgraded to macOS 10.12 (Sierra)/10.13 (High Sierra) and your computer went into standby mode, the connection between your navigation device and MyDrive Connect may be lost when the computer wakes up again.
You can easily resolve this issue by entering your administrator credentials in the pop up that appears when re-connecting your device, or by restarting your computer.
How to update your device?
Step 01
Install MyDrive Connect on your computer
Download for Windows or XP and Vista
Download for Latest Mac or Mac 10.6 to 10.9 or Mac 10.10 to 10.12.
Step 02
Connect your device to your computer using the USB cable. MyDrive Connect will start automatically.
Step 03
A new screen will open. Log in and choose the updates you would like to perform. Do you need support?
TomTom MyDrive Connect for Mac Information:
Navigation device not connecting to computer (MyDrive Connect)
If your navigation device is not recognised by your computer or is shown as "Not connected" in MyDrive Connect, the issue might lay with the connection, the computer or with the device itself.
Check the connection
To troubleshoot your device's connection, try the following:
Make sure that your device is switched on before you connect it to the computer.
First, perform a soft reset while your device is connected:
Press and hold the On/Off button until your device restarts. Keep the button pressed until you hear the drums, then release it. This can take more than fifteen seconds.
Make sure the cable is connected directly to your device, and not to the mount. If your device has a mount, remove it before connecting the USB cable.
Connect your navigation device to a different USB port on your computer. You should plug the USB connector directly into a USB port on your computer and not into a USB hub or USB port on a keyboard or monitor.
TomTom recommend that you always use the original USB cable provided with your device, however, in rare cases the USB cable may have developed a fault. To test this, try connecting your device using a different USB cable.
Check your computer
Firewalls, antivirus scanners and pop-up blockers can also interfere with MyDrive Connect. It may be necessary to configure your firewall and router to allow MyDrive Connect full access to the internet.
If you are using MyDrive Connect on a business network, for example at your workplace, be aware that your company may have restrictions and access policies that may prevent MyDrive Connect from connecting to TomTom servers.
If the device is still not recognised, the software, or driver, required to detect the device may not be installed correctly. The steps to correct this depend on your operating system:
Windows 10
1. Uninstall the driver.
To do this, open Device Manager by right clicking the Start button and click Device Manager.
In Device Manager, double-click Network adapters to open it. Right-click TomTom and click Uninstall.
Tick the box in the confirmation window to confirm that the driver software will be deleted and click OK.
2. Disconnect the device from the computer.
3. Uninstall MyDrive Connect.
Right-click the Start button and click Apps and Features.
Find MyDrive Connect in the list, select it and then click Uninstall.
Restart the computer.
Reinstall MyDrive Connect.
For instructions on how to install MyDrive Connect see: Installing MyDrive Connect
Reset your device again:
Press and hold the On/Off button until your device restarts. Keep the button pressed until you hear the drums, then release it. This can take more than fifteen seconds.
Reconnect your device to the computer.
Windows will automatically update the latest drivers for your device and MyDrive Connect should now recognise your device.
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